Privacy Policy

This Privacy Policy describes how Resceclean Support ("we", "our", or "us") collects, uses, and protects your information when you visit our website or submit a support request.

1. Information We Collect

We only collect information necessary to provide support and improve our service. This may include:

• Personal Information: Name, email address, and optional order ID provided through contact or support forms.
• Technical Information: Browser type, device, and general usage data collected automatically through analytics tools.
• Communication Data: Any correspondence between you and our team (support emails, chat logs).

2. How We Use Your Information

Your information is used strictly for the following purposes:

• To respond to your support inquiries and provide technical assistance.
• To verify license details, purchase records, or billing concerns when applicable.
• To improve website performance, functionality, and user experience.
• To maintain accurate records for service quality and legal compliance.

3. Data Protection & Security

We take appropriate administrative and technical measures to safeguard your personal data against loss, theft, and unauthorized access. All submissions through this site are handled via encrypted (HTTPS) connections.

Your data is stored securely and is accessible only by authorized personnel for legitimate support purposes.

4. Sharing of Information

We do not sell, rent, or trade user data. We may share limited information only when required:

• With billing or payment processors (e.g., Cleverbridge) to verify transactions or process refunds.
• When legally required by government or law enforcement authorities.
• To protect the rights, property, or safety of users and our organization.

5. Cookies & Analytics

Our website may use cookies or third-party analytics tools (such as Google Analytics) to measure site performance and improve usability. You can disable cookies in your browser settings if you prefer not to be tracked.

6. Data Retention

We retain support-related data only for as long as necessary to resolve your issue and maintain accurate records for compliance. You may request deletion of your data after your case is closed.

7. Your Rights

Depending on your region, you may have the right to:

• Access or request a copy of your personal data.
• Request correction or deletion of your information.
• Withdraw consent for data processing at any time.

To exercise these rights, please contact us at support@Rescecleanhelpdesk.com.

8. Third-Party Links

Our website may link to external websites such as Resceclean.com for official product information. We are not responsible for the privacy practices or content of external sites.

9. Independent Support Disclaimer

Resceclean Support is an independent help resource and is not affiliated with Gen Digital Inc., Piriform Ltd., or their subsidiaries. All product names, trademarks, and registered brands are property of their respective owners.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For any privacy-related questions or data requests, contact us at:

Email: support@resceclean.online
Website: https://resceclean.online